What is webhosting?
Disk space created on a server (physical computer) and fenced to a unit size where you can upload your web page. Your webpage cannot be displayed on its own, the browser will display the content wich is uploaded to your web host in the form of a webpage. In addition, of course, it has other additional services, such as managing e-mail addresses, managing databases, etc.
When do you activate my webhosting service?
If you choose the PayPal payment method, your order will be confirmed immediately but the payments made by bank transfer/electronic transfer will be confirmed by our staff, which may take more time. Your web host will not be activated until your payment is not confirmed that it will usually take a few minutes. The confirmation process of payment by bank transfer, usually takes up max 24 hours.
Will I have to pay hidden fees?
No. There are no hidden fees, everything costs as much as you can see on the site.
I would like to transfer my current website. Can you help me with that?
Yes. In this regard, we will need some information about your webhost of your current provider. Please, consult our customer service representative.
What PHP versions are available?
You can choose from PHP 5.6, PHP 7.0, PHP 7.1, PHP 7.2, PHP 7.3 PHP 7.4 PHP 8.0 PHP 8.1.
What is free SSL?
SSL is an encryption method that provides encrypted data traffic between your website wich is stored on your server ,and visitor's computer that download the website information and present to visitor. It is very important especially in the case of web stores, the transmitted e.g. encryption of personal data or payment data, so even if that are placed in unauthorized hands they can not decrypt. Google search prioritizes certified pages over non-certified pages.
Do you have SSL certificate service, for my domains?
Yes, we can provide a free SSL certificate provided by Let's Encrypt for each domain name you store with us that you can install with one click.
firstname.lastname@example.org Can I get such an email address?
Naturally. With your domain name ending, you are free to create as many email addresses as you want.
Do you have a backup services?
As part of all our web hosting packages, we perform central backups on a daily basis. As an additional service, you have the option of making backups to external storage (e.g. FTP, Dropbox, etc.) for yourself with a unique schedule. From this backup, you can partially or completely restore the entire content of your web hosting with one click on the Silverhost Control Panel (SCP).
How secure are your servers?
The security of our servers fully meets today's expectations, we strive for maximum security, as our own websites also run on these servers. The backups are stored on a physically separate server, which server and the backups stored there can only be accessed by our webhosting servers. Our system uses Arbor and Juniper hardware to protect your data and systems. The system automatically detects attack patterns, and the system can identify and clearly identify the actual attack and then intervene specifically according to the type of attack. What does this mean? For example, a UDP flood that is 500,000 pps harmless to a server, but a 500,000 SYN packet may already be a problem. Our DDOS protection system can accurately identify such differences. Based on known attack patterns, our system automatically filters traffic to your server. Our system is extremely effective in preventing DNS, NTP reflections, and UDP flooding on port 80. Finally, in the last layer, our system effectively filters out SYN and DNS flooding, as well as attacks in the form of invalid packets. Our system is able to adapt to individual attacks and reliably mitigate them. Of course, we are constantly improving our system. Software firewall and traffic filtering are activated on all our servers. Antivirus software on each of our servers scaning and filtering the incoming datas to servers, and the outgoing datas from severs, wich are can come from any source (ftp upload, e-mail, sql file, etc.).
How can I pay?
You can use PayPal and Stripe payment method for online payment. In the case of PayPal, you can pay from your PayPal balance, in case both of payment method you can pay with any credit card suitable for online payment. The bank transfer payment option is also available, although it is a bit slower.
What kind of hosting control interface do I get?
We provide for you the Silverhost Control Panel (SCP) interface, which we have personalized and made it more safer for you, it is completely in Hungarian, but you can also choose English language.